We thoroughly enjoyed to be here, couldn't recommend more!

we had fine twin room with the kitchen, three single beds, as for instance. absolutely incredible and excellent location - a few steps away from everywhere we needed.

Perfect place for me. Always come back here for holiday. Staff helped with insect bite at first stay. Wi-Fi, luggage storage, welcome drink, flat-screen TV, game room, air conditioning. Love this place. No regrets.

Family atmosphere was a great plus.

The setting was particularly good, short walk to the centre of Madrid and restaurants. We stayed for 2 nights here, loved Centro district. Greatly enjoyed a refrigerator, an electric kettle, and a microwave oven in the room. We had a city view.

The terrace was charming with a friendly receptionist and clear explanations. Convenient breakfast in the refrigerator and a well-equipped communal kitchen. Superb location with a nice shared deck space and a working elevator.

Nothing, all great.

Clean hotel, HELPFUL staff, favourable and magnificent location close to all amenities. Brand-new & fine room, with a refrigerator, coffee and tea making equipment, and an iron and ironing board. Feather pillows, exceptionally comfortable bed. Location really close to surrounding areas and the center. Nearby El Tigre - great place to chill out.

i had an a twin room and it was quiet with three single beds crammed in. the favourable and excellent location walk from a bus stop was just what i needed.

Cannot find any fault!

Superb location, helpful staff, clean room, nice terrace, good value for money.

All was perfect.

The location was good because it was just off restaurants, the centre, and surrounding areas of Gran Via. My room included a refrigerator, an electric kettle, and a microwave oven. The employees at the hotel were very very nice.

The rooms here are fairly quiet with three single beds crammed in. Nice touch to have an ironing set, coffee and tea making equipment, and a TV set: D

As women traveling alone, we loved the friendly and helpful staff, the central location, and the ample natural light in our quiet room. the communal kitchen and stocked fridge made it easy to prepare our own meals, and the outdoor terrace provided stunning views.

Felt at home here, no complaints.

Excellent hotel with exceptional views over the city. Particularly good location, relatively near an urban park. Set not far from the center of Madrid and restaurants and surrounding areas of Gran Via in a lovely area.

The value for money at Lux Penthouse Gran Via was excellent, with a great room and a central location. The staff treated us wonderfully, providing helpful information and a warm welcome.

The breakfast experience could be improved with a greater variety of options.

the location was perfect, right on Gran Via with plenty of shops and restaurants nearby. The room was comfortable and had a stocked minifridge and coffee machine. The mini terrace offered a great view of Madrid.

Communication with staff was lacking. We didn't see them after the first day and had trouble reaching them during our stay.

Convenient location, clean and quiet hotel, helpful staff, AMAZING central location, quiet rooms.

The location of this hotel is absolutely fantastic! It's just a short distance from popular attractions such as the Reina Sofia Museum, Plaza de España Metro Station, and the Royal Palace of Madrid. It feels like having all of Madrid at your fingertips!

Missing signage at the intercom.